The Mack extended warranty must be purchased from Calumet within 30 days of the original equipment purchase date.
The flash/lighting equipment registered below is guaranteed to operate properly according to manufacturer’s specifications for a period of 3 additional years from the expiration of the manufacturer’s warranty or we shall repair same to operate properly. This service contract must be purchased within thirty (30) days of the date the equipment hereunder is purchased. You must register this service contract within thirty (30) days with Mack Camera by visiting us at our website www.mackcam.com or by calling us toll free at 1-800-252-MACK (6225) or 1-973-467-2291.
In the event that this equipment requires any repair or service you must visit www.mackcam.com and arrange for service to obtain a Repair Authorization Number and current shipping charges. If you have questions please visit us at www.mackcam.com or call Toll Free 1-800-252-MACK (6225). For international inquiries please e-mail us at international@mackcam.com.
Mack Camera & Video Service Inc. is not responsible for international shipping and for any fees associated with Duties, Taxes or Brokerage fees upon Customs clearance.
The equipment will be restored to proper operating condition at no charge to you (this includes warranted parts and labor for manufacturer defects). Such service, repair, adjustment of the equipment is assured the registered contract holder, provided the equipment has not been tampered with, modified, serial number altered, defaced or removed, damaged as a result of liquid, grit, impact and physically broken parts. You may transfer ownership of this service contact to another person for a $20.00 administrative. Mack Camera & Video Service reserves the right to terminate service contracts if invoices are not paid within terms or are fraudulently altered by the dealers or service contract holder.
This limited service contract applies only to the product specified herein. It does not cover damaged LCD’s, batteries, remotes, power adapter, digital media, software, bent card reader pins, docking station, cables, stands, umbrella, generators, flash tubes, modeling lamps, fuses and additional accessories or any other expenses of consequential damages.
