Calumet Photographic Satisfaction Guarantee

Your satisfaction is our number one goal. Any purchase made at one of our retail centers, online or by mail order will be gladly refunded or exchanged within 14 days of purchase with the exception of special orders, opened computer software and opened prerecorded media. For your protection, film, lamps, paper, inks and chemicals may not be returned. Returned products are required to be in brand-new condition and include the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, plastic bags and the blank warranty cards. Also, please include the original receipt with the product. Any items not meeting these requirements will be subject to a minimum of a 15% restocking fee. Shipping is nonrefundable.

Returning an Item
For returns shipped to Calumet, a return authorization is required on all returns over $500.00, which you have 15 days from the receipt of shipment to obtain at 800.453.2550. The return shipment must be received within seven business days of the authorization. Ship the product in the original shipping carton with the Return Authorization printed on the outside of the shipping carton to:

Calumet Photographic Inc.
Returned Goods Department
1111 N. Cherry Avenue
Chicago, IL 60642